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OUR COMMITMENTS

EuroCave, your guarantee that you have made the right choice!


Ever striving to offer its customers the best possible products and service, EuroCave undertakes to guarantee an impeccable level of service and quality. That’s why EuroCave products are exclusively distributed by a network of carefully selected specialists.

 

 

 

 

  • An international network

EuroCave products are exclusively distributed by a network of specialists, present in over 70 countries.
As experienced professionals, EuroCave advisors are there to listen to your requirements and guide you in your choice, helping you to find the best solution for your needs.
Find your nearest distributor.

  • Support, allowing you to make an informed choice

As wine cabinet specialists, the EuroCave network undertakes to explain to you, in a professional manner, the advantages and disadvantages of the main technologies on the market so that you can make an informed decision about your purchase. 

  • A very wide range of products, customisable and modular

An expert in wine serving and maturing solutions, the EuroCave brand offers over 50 models of wine cabinets with capacities from 12 – 500 bottles, many customisation options and storage systems that can be set up to suit the layout of the room... enough to satisfy all your requirements.

  • Testing and checking every product

Owning a EuroCave product is the guarantee of having a high quality product that will stand the test of time. EuroCave quality control greatly exceeds the requirements of the EN60335 standard: a cold circuit leak test on all wine cabinets, an electrical safety test on all wine cabinets, a final quality control based on 40 points and functional tests on all cabinets, enabling validation of the dispatched cabinet’s conformity to the order.

  • Observing environmental standards

EuroCave subscribes to the principles of Sustainable Development. For example, EuroCave conditioners and wine cabinets use a CFC-free cooling liquid that is not harmful to the ozone layer. The wood used to make our shelves comes from plantations approved by the SGS Audit Program.

  • An international guarantee

To diagnose a problem or provide a solution, EuroCave has a Hotline which is available to all approved EuroCave distributors (over 70 countries).
This technical support is available on working days and is run by professionals trained in the technological features of EuroCave products. In the case of a proven fault, EuroCave undertakes to ship within 48 hours manufacturer’s original spare parts to your distributor. This service ensures that whatever country you are in, you will benefit from fast and efficient customer service.

  • Liability insurance against damage caused to wine bottles

If, despite all of the care taken in manufacturing our products, one of them has a fault: EuroCave insures against damage caused to wine bottles stored in a EuroCave wine cabinet, in the event of a wine cabinet being faulty (subject to assessment by a specialist) and where causality can be proven*.

*See your approved EuroCave distributor for conditions.